Draft — review before launch. This is template text, not final legal wording.
Delete your Zevox account
How to delete your Zevox POS account (web and the Zevox phone app), and what happens to your data.
How to delete it
Log in on the web, open Settings → My account → Delete account, and confirm with your password (shop owners also enter their PIN). In the phone app, Settings → Delete account opens this page. If you can't log in, use "Forgot password" first or contact Zevox support from your registered mobile number.
Staff accounts
Deleted at once: you are removed from every shop, signed out everywhere, your fingerprint sign-in and passkeys are removed, and your name, mobile number and email are erased from the account.
Shop owners
Your request is sent to Zevox. Download your data first (Settings → Data). Within 30 days we delete the shop and its data and your account; you can still log in and export until then.
What is kept
Bills, payments and audit entries a staff member made in a shop stay in that shop's books (the owner and tax records rely on them), shown as "Deleted user".
Contact
For any question about your data, contact Zevox support.