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Receive payments, pay suppliers and cheques

A payment brings a khata balance down: money received from a customer (vasooli) or money paid to a supplier. The money goes into, or comes out of, an account — the galla, the bank or a wallet.

Receive a payment (vasooli)

On the computer (website)

  1. Open the customer and tap Receive (or Payments → Receive payment).
  2. Type the amount.
  3. Choose the method: Cash, Bank transfer, JazzCash, Easypaisa, Cheque or Other, and the account the money goes into.
  4. If you want, tick the bills it pays under Against bills (optional).
  5. Save. The new balance shows straight away.

On the phone app

  1. Open the customer in the Khata tab and tap Receive payment.
  2. Type the cash amount and save. This works without internet too.
  3. For bank, JazzCash or cheque, tap Bank / cheque… (or More → Money → Receive payment) and choose Paid by.

Pay a supplier

On the computer (website)

  1. Open the supplier and tap Pay (or Payments → Pay supplier).
  2. Type the amount, the method and the account the money comes from.
  3. Save.

On the phone app

  1. Open More → Money → Pay supplier (or the supplier's khata → Pay).
  2. Enter your shop PIN when asked.
  3. Type the amount, choose the method and account, and tap Save payment. Paying suppliers needs the internet.

Cheques

Record a cheque as a payment with method Cheque: type the bank, cheque number and cheque date. Then follow it in Cheques.

  • Pending — you have the cheque, not yet in the bank.
  • Deposited — put in the bank, waiting to clear.
  • Cleared — the money arrived. Done.
  • Bounced — the amount goes back on the party's khata by itself.

Tips

  • Cheques due today or overdue show in Alerts. On the phone, morning reminders also remind you on each cheque's date.
  • On the phone: More → Money → Cheques.

Cancel a wrong payment

Open Payments, find the payment and tap Cancel (Cancel payment on the phone). The money goes back on the khata and out of the account. A payment made with a bill is cancelled from its bill.

Common problems

The payment went to the wrong customer
What to do: Cancel it, then record it again for the right customer.
“Cancel (locked)”
What to do: The payment is from an earlier day or a closed day. Ask the owner.

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