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Sign up and set up your shop

Signing up creates your shop and starts a free trial — no card needed. You need your mobile number and an email address. After that, three short welcome steps set your PIN and your shop's details.

Create your shop account

On the computer (website)

  1. Open the Zevox website and tap Start free trial (or Create a shop account on the login page).
  2. Fill in Your name, Shop name, City (optional), Mobile number and Email.
  3. Choose a password of at least 8 characters, with letters and numbers.
  4. Tap Create account.
  5. Open your email, type the 6-digit code and tap Verify and create my shop.

On the phone app

  1. Open the Zevox POS app.
  2. On the login screen, tap Create a new shop account.
  3. Fill in your name, shop name, mobile number, email and a password, then tap Create account.
  4. Type the 6-digit code from your email and tap Confirm.

Tips

  • The code works for 10 minutes. Can't find it? Look in Spam or Promotions, or tap Send a new code.
  • With Continue with Google no code is needed — your Google email is already confirmed.
  • If new sign-ups are closed, message Zevox on WhatsApp and we will set up your shop for you.

The welcome steps (first time only)

The first time you log in, Zevox asks three quick things. You can change all of them later in Settings.

On the computer (website)

  1. Step 1 — Set your PIN: type your login password, then a 4–6 digit PIN, and tap Next.
  2. Step 2: check your shop's name, phone and city, and add your logo if you like. Tap Save & next.
  3. Step 3 — You're ready: tap Go to dashboard.

On the phone app

  1. On the Home tab, tap Set up now on the “Finish setting up your shop” card.
  2. Set your PIN, then your shop details — the same 3 steps as on the website.
  3. At the end, tap Start using Zevox.

Tips

  • The Get started list on the dashboard shows what is left: shop phone and city, first item, first customer, PIN and staff.

Your shop PIN

The PIN is a short number (4–6 digits) that only you know. It locks purchases, profit, settings, staff and cancelling bills, so someone using your screen can't open them. Don't use an easy PIN like 1111 or 1234.

  1. Go to Settings → My account.
  2. Tap Set PIN (or Change PIN).
  3. Type your login password and the new PIN, then tap Save PIN.

Tips

  • Forgot your PIN? Set a new one with Change PIN — it asks for your login password, not the old PIN.
  • 5 wrong PIN tries log you out on every device.

Choose your language

Zevox works in English, اردو (Urdu, right to left) and Roman Urdu. Each person picks their own language — it doesn't change anyone else's screen.

On the computer (website)

  1. Use the language buttons in the top bar. On a phone-size screen, open the Menu — the buttons are at the bottom.
  2. Tap English, اردو or Roman.
  3. Your choice is saved to your account, so every device you log in on follows it.

On the phone app

  1. Open the More tab.
  2. Under Language, tap the language you want.

Tips

  • Printed bills don't follow your screen language. Choose the bill language in Settings → Bills & rules.
  • The Shop language (Settings → Shop & logo) is used for staff who haven't chosen their own.

Common problems

I didn't get the email code
What to do: Check the email for typing mistakes, look in Spam, wait a minute, then tap Send a new code.
“This mobile number is already registered”
What to do: You already have an account. Log in instead, or use Forgot password?.
The code says it has expired
What to do: Codes work for 10 minutes. Ask for a new code and type the newest one.

All help topics